Our Results

Start-up, fast growing Information Technology consulting practice. Opened with eight employees and grew to 28 within six months. Increased to 48 employees and $10 million in sales within a two year period.

• Developed Employee Handbook of key HR and compliance-related policies customized to fit the start-up, fast growth nature of the business.

• Collaborated with the CEO to manage the benefits design and decision-making process resulting in the rollout of a cost effective company benefits package.

• Designed and implemented benefits communication and enrollment processes.

• Established and documented core HR administration processes including recruiting and hiring, on boarding, time off/leaves of absence, OSHA reporting and termination.

• Developed a customized competency-based performance management process.

• Provided on-site support to meet day-to-day HR needs.

• Collaborated with the Senior Management Team to design a results-driven sales incentive compensation plan.

• Facilitated the development of an affirmative action plan in support of business growth with governmental agencies.

World's largest supplier of cake decorations to professional cake decorators and bakeries in the world with offices in Minnesota, Arkansas and Hong Kong, and factories in England. Annual revenues of over $110 million. Grew from 65 to 195 employees over four years.

• Developed customized Employee Handbook including core HR and compliance related policies customized to support the management needs of a constantly growing and changing business.

• Updated policies, practices and guidelines every other year over a six year period in support of business growth.

• Developed a comprehensive policy and procedure manual to provide guidance for managers and supervisors.

• Provided on-site HR support to address routine and project-based HR needs, including:

  • Audited employee benefits elections against payroll deductions and provider billing to insure accuracy and appropriate coverage levels.
  • Audited 401k plan employee contribution elections, fund elections, and payroll deductions to insure accuracy.
  • Designed, established, and implemented an effective new-hire on boarding process.
  • Set up all files and administrative Human Resources procedures in accordance with compliance requirements.
  • Designed performance management process to drive business results, including development of three separate performance reviews: one for managers and supervisors, one for professional staff, one for warehouse employees.
  • Researched annual salary increase trends and provided salary planning guidance to management.
  • Health Insurance Portability and Accountability Act (HIPAA) compliance, including developed policies and procedures, executed business associate agreements, and conducted employee training.
  • Immigration compliance. Established effective I-9 verification process. Conducted audit of I-9 forms and effectively addressed social security no-match letters.
  • Recruiting and hiring. Hired 86 employees in a two-month period to respond to business growth requirements.
  • Updated Family Medical Leave Act (FMLA) leave administration process to comply with new regulations. Integrated policy with Minnesota Parenting Leave law requirements.
  • Safety. Developed comprehensive safety orientation training program for new employees.
    • Established Occupational Safety and Health Act (OSHA) reporting process.

Company of 130 employees that developed a complete software solution which provides clients with a complete, turnkey digital signage system capable of managing a digital signage network from one central location. Installation of digital signage systems in more than 40 countries and on over 6,600 displays.

• Reduction in Force (RIF). Worked with company General Counsel to prepare for reduction in force of 45 employees across United States & Canadian locations

  • Developed Reduction in Force timing and action plan.
  • Created communication plan to ensure timely and effective notification of separation.
  • Developed script for managers and supervisors for individual exit meetings.
  • Prepared separation packages and severance agreements.
  • Provided on-site guidance and support for management in executing the RIF.

Full-service dental care provider of 30 employees. Specialties in cosmetic dentistry and expert treatment of gum disease with a family-friendly environment serving all friends and patients ages 2 to 102.

• HR Assessment. Conducted a detailed audit of all HR and compliance-related practices. Developed prioritized action plan for addressing compliance needs.

• Developed customized Employee Handbook including core HR policies to fit the culture of the business.

International privately held corporation of quick service restaurants with 386 corporate employees and over 5,000 franchise locations

• HR Toolkit

  • Worked with multiple internal corporate departments to develop and HR Toolkit resource of forms, policies, procedures and checklists for use by 5,000 franchise locations.
  • Collaborated with the corporate Training Department to develop effective HR Toolkit rollout training materials.

Mid-sized organization with client base. Leading producer of microorganisms for use in quality control in microbiology laboratories worldwide.

• Facilitated management team discussions to mutually agree on and support enforcement of replacement policies more in line with the company culture.

• Compensation program. Developed strategic compensation philosophy for the organization, conducted market pricing to ensure competitive pay, and established a wage structure for all positions.

• HR Administration Manual. Documented step by step “How to…” procedures for core HR processes. Trained HR Specialist in effective HR Administration processes.

Privately held daycare and preschool with 30 employees providing educational and child care services.

• Developed Employee Handbook to fit the unique needs of this educational child service organization

• Created an Operations Procedures and Practices Manual to be used as a resource by the Educational Director, Managers and Teaching staff.

Privately owned full service asphalt contractor with 25 employees specializing in the repair, maintenance and reconstruction of asphalt for commercial and residential property.

• Developed and delivered annual prohibited harassment and respectful workplace behavior training

• Provided ongoing HR guidance to the President and management

Leading medical device developer, manufacturer and marketer of innovative products and services for the treatment of structural heart disease serving the cardiac surgery community. 275 employees across multi-state facilities.

• Developed a comprehensive Employee Handbook including core HR policies in compliance with all federal employment regulations and addressing state specific employment regulation policy needs for each individual location.

Manufacturing firm with seven locations and 40 employees within the State of Minnesota.

• Sexual Harassment Investigation

  • Conducted informational interviews with employees and managers to investigate allegations of inappropriate behavior and harassment.
  • Developed report summarizing findings and recommendations.
  • Presented results to senior management.
  • Developed a comprehensive prohibited harassment and non-discrimination policy for the organization.
  • Conducted training for managers, supervisors, and employees on prohibited harassment, respectful behavior, and appropriate dress and personal appearance.

Privately owned visual innovations design firm with 11 employees.

• HR Assessment. Conducted a detailed audit of all HR and compliance-related practices. Developed prioritized action plan for addressing compliance needs.

• HR. Training. Trained the Chief Financial Officer (CFO) on effective delivery of strategic HR systems and core processes, including:

  • Recruiting, interviewing, and selection of qualified talent.
  • On boarding of new hires.
  • Administration of benefits, time off, leaves of absence, and company policies.
  • Performance management and employee feedback.
  • Responding to employee relations and compliance-related questions and issues.
  • Termination process.

Designed and developed a complete Family Medical Leave Act Information and Administration Training Program

• Wrote the FMLA Leave PowerPoint training presentation

• Created 20 supporting handouts

• Conducted the training sessions for groups of employers in collaboration with a season employment law attorney.
  

Conducted Health Insurance Portability and Accountability Act (HIPAA) training

• Researched and developed customized HIPAA compliance training presentation

• Conducted training for eight benefits specialists in a benefits brokerage